Transparency and Bravery

Can transparency create a more positive culture?

Summary
Transcript

Diana Oreck, the Vice President of the Ritz-Carlton Leadership Center, talks about the crucial role a leader plays during any organizational change, especially when the change is negative. In the midst of chaos and uncertainty, employees and tribe members will look to their leader for assurance and support, which is what the President of the Ritz-Carlton did for his team during the recession in 2009.

Diana Oreck, the Vice President of the Ritz-Carlton Leadership Center, talks about the crucial role a leader plays during any organizational change, especially when the change is negative. In the midst of chaos and uncertainty, employees and tribe members will look to their leader for assurance and support, which is what the President of the Ritz-Carlton did for his team during the recession in 2009.
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Diana Oreck

Ms. Diana Oreck is a Certified Hospitality Trainer (CHT) and an international advisor in corporate culture, branding, leadership, employee engagement and legendary service. She has over 30 years of experience in the hospitality industry ...

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