The Key to Leading Through Disruption

Don’t assume people know what to do during times of uncertainty.

Summary
Transcript

In this behind-the-scenes interview from Leadercast 2020—Positive Disruption, leadership communicator and author Andy Stanley describes why clarity is essential in leading through times of disruption. 

“During normal times, everybody knows what to do,” he says. “But during times of disruption and uncertainty, all of that goes out the window, and we don't want people to do what they normally do in some circumstances. And so we need to bring clarity to the equation.”

Watch the video to hear Andy explain further.

TAKEAWAYS
- During times of uncertainty, virtually no one knows what they are supposed to do.
- Do not assume what your team members normally do is what they should continue doing.
- Clarity is paramount in leading teams through disruption.

During normal times, everybody knows what to do. During times of uncertainty, virtually nobody knows what to do. During times of certainty, everybody shows up at work. They know the rhythm. They know their job description. They know how their success is going to be measured.

But during times of disruption and uncertainty, all of that goes out the window, and we don't want people to do what they normally do in some circumstances.

And so we need to bring clarity to the equation. So anytime we can say to people, here specifically what I want you to focus on, this is specifically what I want you to work on during this season that is always so helpful. Do not assume that everybody knows what to do, and do not assume that what they normally do is what needs to be done.

Andy Stanley

Leadership communicator, best-selling author and founding pastor of North Point Ministries Andy Stanley inspires tens of thousands of people. Andy founded Atlanta-based North Point Ministries in 1995, leading six churches in the Atlan...

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