Seek Out Feedback

Who are you using as a sounding board?

Summary
Transcript

Sometimes, the best feedback comes from those outside your organization. As Lynn Lilly, CEO and founder of Craft Box Girls, suggests, leaders should seek out feedback from those they trust.

“I spend a lot of time with people I trust. It may not people that were going to work for the company, but it was people in my inner circle,” Lynn said. Finding people that I knew would give me honest feedback was the most important.”

However, it’s not just about seeking out feedback that is important. Lynn challenges leaders to actually listen to what their advisors, colleagues and employees say so you don’t miss out on important messages other may not take in.

Early on, you have a vision in your head that you're not quite sure if you communicated out loud, "Is that really going to sound as I want it to?" So for me I spend a lot of time with people I trust. It may not people that were going to work for the company, but it was people in my inner circle. Family, friends, old colleagues, old bosses, sharing my idea and my vision with them and getting their honest feedback. Finding people that I knew would give me honest feedback was the most important.

So listening to them and not just saying, "I've got my vision. I'm going to let them kind of say, and ignore what they say." But really taking what they said and thinking about it and really trying to understand how other people viewed my vision. And at times you think things are one way, but when you say it to someone else they're like, "Wait, I don't quite understand that."

So really taking that all in for that first few months when we were really trying to figure out what Craft Box Girls was going to be, and we continued to do that. Day in and day out I listen to feedback from people and you start to hear some of the same things over and over again.

And as a leader, it's your job to listen to those things because other people in your organization may not be hearing them. So it's important to listen to them, really think about how that affects your company, and then talk internally in your company and say, "Hey, look, here are the things that I'm hearing, let's talk about them. Are there changes we need to make? Do we need to pivot?" But again it goes back to listening and then as a team, working through those things.
204868

Lynn Lilly

After being laid off from her big time corporate job, Lynn Lilly took her savings and decided to follow her life long passion of crafting and entertaining. The road began on a few dollars, hard work, a lot hours and a lot of creativit...

Take Action

Complete the following Action Items to put the insights in this video into practice,
and share them with your team to continue your leadership growth.

Perfect your new leadership skills every day with these exclusive Leadercast exercises, available to Subscribers! Click here to become a Subscriber.

Liquid error: No such template 'platform/programs/search-modal'