Leadership Delegation: When Hope is a Dangerous Word

Why is goal-setting important to disciplined delegation?

Summary
Transcript
Based on his years of experience in working with leaders and teams, Ken Tracy says he has seen two approaches to delegation -- and only one of them leads to success. The key is to delegate with a high probability of known outcomes, and to ensure at the end of the day that you have a method for evaluating progress and achievement.
There's two types of delegation — blind delegation and outcome evaluation delegation. I have always found many people blindly delegate and it turns into hope. “I hope this person can do this job.” Hope is a dangerous word, all right, because there's no way of evaluating hope. Sitting down with a person and saying, “I’m giving you this responsibility. Here are the goals and expectations I have. Here's the outcome I expect. We'll be meeting on a weekly basis to go over these or a monthly basis to go over these,” and do it. Stay disciplined with that. Don't hope, because at the end of the day, if you have $10, are you going to give that $10 to a mission that you know what’s going on, how their doing it, what their doing it? Or are you going to give that $10 to a person that just says, “I think I can do it”? You’re probably going to go towards the other side.
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Ken Tracy

Ken Tracy was appointed interim president of Cincinnati Christian University in February 2014. The Board of Trustees affirmed him for the position permanently in May 2014.

A 1988 graduate of CCU, Tracy has 27 years of financia...

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