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Investing in Personal and Professional Development
How do the two overlap?
“Oftentimes, you think there's personal development and then there is professional development,” explains Vecus. “And what we realize is that you can't cut off one and think that you can grow one and not grow the other. So, what we do, we just integrate it.”
Watch the video to learn how Vecus and the Waffle House team integrate professional and personal development.
So, when we teach professional development of how to be a more efficient manager, how do you teach them how to better lead people, manage people, communicate people, that's on the professional side. We make the connection to the personal side. And I always tell people that I'm more interested in developing the personal than the professional. You know, I want to teach a person how to think about other folks ahead of thinking about themselves and what does that look like. Because that's going to filter into the professional side.
If you're thinking about your children, and your spouse, and your neighbors and your friends and their well-being, when you go to work, you're going to think about the people that you report to or that report to you, your customers, you're going think about their well-being. They may be different things but you're still going to be thinking about what can I do to enhance my associates' experience at work. At home that may be, what can I do to make my wife feel better when she comes home from a tough day? Or what can I do to have some fun with the kids because their team lost, you know, this particular game?
And so, when you start looking at it from that standpoint, that development, they're all kind of connected, but we've actually drawn out that connection line so people can say, "Oh, I don't just have to do this at work, I can do it at home." "Oh, by the way, I can't talk to people at home the way I talk to people at work, but maybe I should talk to people at work the way I talk to my family at home."
You know, oftentimes people talk, when they're at work, they talk one way and at home, they talk another way. Well, why not give that love and support at work also? And then all of a sudden, instead of it just being a work and family thing, it becomes like a team thing. So, you're going to talk to your team as you would talk to your family. And I submit to you that most of us look at family as being the ultimate team and the thing that we all fight for and struggle to protect and provide for. Well, if you create that same environment on the professional side, how powerful is that?
Vecus Miller is executive vice president at Waffle House Inc., where he is responsible for 200-plus restaurants in Georgia, Tennessee and Kentucky. He believes, as leaders, we have a responsibility to serve all people.
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