Influencing the Health of Your Team

Are you minimizing stress by setting clear expectations?

Summary
Transcript

Shane Jackson, president of Jackson Healthcare, discusses the significant amount of influence leaders have on the health and well-being of their team members. 

“Leaders have so much influence on their team and the way that the individuals on that team are able to recover from stress,” shares Shane. “You influence the stress and how hard they're working and all that, but you [also] have the ability and the influence on those individuals to really help make sure they understand the importance of recovery, but more importantly to give them the ability to do it.”

Watch the video to learn more about the influence leaders have on their team members’ health and how they can help minimize stress by setting clear expectations.

Leaders have so much influence on their team and the way that the individuals on that team are able to recover from stress, right? And they certainly influence the amount of stress that they have. The expectations that you have for the team and, you know, performance and what you assign to them and, you know, all those sorts of things, you influence the stress and how hard they're working and all that. But you have the ability and the influence on those individuals to really help make sure they understand the importance of recovery, but more importantly to give them the ability to do it.

And so, I think as a leader, the way you think about the communication norms on your team, what's the expectation of when the people on your team are checking email? How quickly should they be responding to you? Is it OK for you to text people on your team at any time of day or night and get immediate response? You know, those are important because if you've got someone who is spending time with family and flexing those family muscles, they're using that as a way to recover from the job, and you're continually pinging them and pulling them back into work, you're forcing them to continue to stress at work and not allowing them to recover.

I think, as a leader, the way you think about days off and vacation and honoring the time that your people are spending in these other important areas of your life and your expectations around how that works and how much they're continuing to be engaged at work versus being able to truly disengage, that really influences the people on your team's ability to recover.

And I think if you subscribe to this concept and you believe this concept, that the way to get stronger, the way to improve capacity, and the way to improve performance is through healthy amounts of stress, hard work, but then really recovering from that so that you come back stronger, if you believe that, then you'll enforce these recovery activities and recovery times for your people, and I think you see increased production over time.
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Shane Jackson

Shane Jackson is president of Jackson Healthcare, a family of 17 companies and 1,300 associates specializing in temporary and permanent healthcare staffing. Since taking the role in 2013, he has consistently led the nearly $1 billion ...

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