Are you communicating the truth even when it's uncomfortable?
Helping leaders understand how to have difficult conversations in a direct, transparent and constructive way is challenging, says Randy Walton, CEO and managing partner of The Walton Group. Whenever an organization or team experiences change, if the leadership team is not communicating about it, everyone else will supply their own reasoning for why it happened—and that can cause confusion and fear, and impact employee engagement.
In this video, Randy discusses a kind of leadership courage that he believes has to happen every single day. Watch to learn what that leadership role is, plus ways in which you can approach having difficult conversations with intention and responsibility.
TAKEAWAYS
- Be honest, transparent and direct with those you lead.
- Your comfort level shouldn’t be the deciding factor for whether or not you share information.
- Demonstrate kindness and concern when communicating feedback.
