How Can Empathy Take Everyone Farther?

Be curious about how others are doing.

Summary
Transcript

Champion NASCAR driver Julia Landauer shares the value empathy holds in moving an organization forward.

“As we set expectations on other people, I think it’s really important to remember to be empathetic and to put the active effort to think, ‘OK, where is this person coming from? What obstacles might they have?’” explains Julia. “Curiosity in terms of how other people are doing, can lead to a lot of really insightful discoveries about human behavior and how that might play back into a company.”

Watch the video to hear more about how empathy can take you farther as a leader.

Empathy is incredibly important and as we are in a very innovative time across all industries, people are trying new things. People are finding themselves in more unique positions or defining their own careers.

As we are doing that and as we set expectations on other people, I think it’s really important to remember to be empathetic and to put the active effort to think, “OK, where is this person coming from? What obstacles might they have?” And just ask them, ask what's challenging. Ask if there's something specific that bothered them or that surprised them. And really have that conversation. And curiosity in terms of how other people are doing, can lead to a lot of really insightful discoveries about human behavior and how that might play back into a company.

It takes a little compassion, I think, to make a company work really well or to make any team work really well, and not writing off that soft skill as unnecessary, is key to anyone meshing well with any team.
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Julia Landauer

Julia is a two-time champion NASCAR racer from New York City, now making history on the NASCAR K&N Pro Series West. More than a racecar driver, Julia is a graduate of Stanford University, where she earned a bachelor’s degree in sc...

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