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Communication, in its simplest form, is the act of transferring information from a sender to a receiver. While that sounds simple enough, communication is one of the biggest challenges leaders face. Some leaders share too little where others share too much; others say the wrong thing where others know exactly what to say. Communication may often be categorized as a soft skill, but it is a powerful leadership ability.
Effective communication fosters relationships between leaders and their staff, which can, in turn, improve morale and efficiency. It also reduces unnecessary competition within departments and helps employees work together harmoniously. The result of a team that communicates well is high productivity, integrity, and responsibility. Employees know their roles on the team and know they are valued.
Watch the videos below for leaders’ insights on communication.