Simon T. Bailey is a breakthrough strategist and former sales director of Disney Institute. He equips leaders and organizations with the mindset, skillset to will-set to be fearless and create the future. His popular LinkedIn Learning courses (Lynda.com) have been viewed by people in 100 countries. Simon has worked with 1800 organizations in 49 countries, including Google, Microsoft, MasterCard and the National Security Agency.
His latest book, Be the SPARK: Five Platinum Service Principles for Creating Customers for Life, was published in 2018.